Our Services

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HEALTHCARE CONSULTING

  • Provide healthcare advise and training
  • On and off site support
  • Holistic solutions of all facets of health risk management  for corporate entities and individual.

 

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ADMINISTRATION:

Due to various elements of concern and sensitivity amongst members, we deal with all aspects of administration with utmost confidentiality.

 

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EMPLOYEE SERVICE

  • Benefits review
  • Member education and training
  • Wellness programmes
  • Administer claims and hospital authorization

 

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EMPLOYER SERVICE

  • Hr and payroll training(concerning medical aid and their standard procedures)
  • Monthly reconciliation
  • Monthly reports
  • Tracking and monitoring of members for HR and Payroll
  • On and offsite training and support
  • Health risk management support

 

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CALL CENTRE

  • Proactive contact of high users
  • Provides administration tracking in real time
  • Full disaster recovery plan in place

Our call centre system provides the following:

  1. Voice logging system
  2. Query Identification
  3. E-mail query resolution
  4. Multilingual call centre agent

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