avoir corporate healthcare
About Us
Avoir Corporate Healthcare is 100% black owned broker company established in 2006, with an aim to provide one stop medical aid consulting service rendering an objective, independent and professional medical aid related advice to both individuals and Organizations.
Our core business is Healthcare and our aim to assist our client to derive the maximum benefits from their total healthcare budget.
We ensure that single entity is responsible for coordinating a selection of schemes, ensuring that objective advice and assessment of schemes in terms of benefits, effectiveness of administration, cost, financial stability and data warehousing is provided.
Our Team
Compliance
We are registered with the Council for Medical Schemes and The Financial Service Board. We promote Compliance with the law and therefore our Company is compliant to South African tax laws.
Proven Track Record
We have a proven service track record due to our uncompromised excellent service and we have managed to exceed member’s expectations.
- We have been voted the Best broker for Service excellence and sales by Medshield distribution for 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, and 2016.
- We have also qualified as a Gold Prestige Financial adviser for production years 2010, 2011, 2012, 2014, 2015
- Premier Platinum Prestige financial adviser for the year 2013 by Discover Health Medical Scheme.
AFFILIATES
Branches
We have branches located in Limpopo, Mpumalanga, Northwest , Gauteng, KwaZulu Natal, Northern Cape, Western Cape and Lesotho.
Compliance
On receipt of the member complaint, the Avoir compliance department, will acknowledge the receipt of the complaint within 24hrs.
The Compliance Department will thereafter notify the relevant Representative of receipt of complaint within 24hrs.
The Representative will thereafter have 5 working days in which to respond to the complaint.
A written response as well as all supporting documents pertaining to the member’s complaint, should be submitted to the Avoir Compliance Department by the Representative within the specified turn-around-time of 5 working days.
On receipt of all documents received from the Representative, within the specified time-frame, the Avoir Compliance Department, will commence investigation of the complaint.
Written notification of the outcome of the investigation of the complaint will be communicated via the Compliance Department within 10 working days, from receipt of the complaint, via various channels to both the member as well as the Representative.