Avoir Services

our range of services

We have a proven service track record due to our uncompromised excellent service and we have managed to exceed member’s expectations. These are our services.

HEALTHCARE CONSULTING

We provide healthcare advise and training. On and off-site support with a holistic solutions of all facets of health risk management for corporate entities and individual.

ADMINISTRATION:

Due to various elements of concern and sensitivity amongst members, we deal with all aspects of administration with utmost confidentiality.

EMPLOYEE SERVICE

We have a personalized employee service offering that does Benefits review, Member education and training, Wellness programmes and Administer claims and hospital authorization

EMPLOYER SERVICE

• Hr and payroll training(concerning medical aid and their standard procedures) • Monthly reconciliation • Monthly reports • Tracking and monitoring of members for HR and Payroll • On and offsite training and support • Health risk management support

CALL CENTRE

What it offers

Our company prides itself for its personal touch and accessibility to its clients. Our call centre is dedicated to you and your employees.

Our call centre system provides the following

To ensure that all calls and queries are recorded and accounted for we have the following systems in place.

Service Levels

For as long as Avoir Corporate Healthcare is the appointed healthcare consultant to the client, we will undertake the following administrative work and provide the following:

AVOIR CORPORATE HEALTHCARE PROVIDES THESE SERVICE AT NO COSTS TO THE MEMBER

Compliance

We are registered with the Council for Medical Schemes and The Financial Service Board. We promote Compliance with the law and therefore our Company is compliant to South African tax laws.

Proven Track Record

We have a proven service track record due to our uncompromised excellent service and we have managed to exceed member’s expectations.

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