HEALTHCARE CONSULTING
- Provide healthcare advise and training
- On and off site support
- Holistic solutions of all facets of health risk management for corporate entities and individual.
ADMINISTRATION:
Due to various elements of concern and sensitivity amongst members, we deal with all aspects of administration with utmost confidentiality.
EMPLOYEE SERVICE
- Benefits review
- Member education and training
- Wellness programmes
- Administer claims and hospital authorization
EMPLOYER SERVICE
- Hr and payroll training(concerning medical aid and their standard procedures)
- Monthly reconciliation
- Monthly reports
- Tracking and monitoring of members for HR and Payroll
- On and offsite training and support
- Health risk management support
CALL CENTRE
- Proactive contact of high users
- Provides administration tracking in real time
- Full disaster recovery plan in place
Our call centre system provides the following:
- Voice logging system
- Query Identification
- E-mail query resolution
- Multilingual call centre agent