Dear Valued Member

While there have been challenges over the past few months, we have engaged with several stakeholders and are currently putting measures in place to improve service delivery.
 
Marara Pharmacy FAQs
We have also received a number of queries regarding the transition from Pharmacy Direct to Marara Pharmacy, the new Designated Service Provider for chronic medicine on BonCap, Primary and Primary Select. ‘Frequently Asked Questions’. Should you not find the answer to your question, feel free to contact Marara Pharmacy on 0860 627 272 or at bonitas@mararapharm.co.za.
 
How-to-guides available To help you, we have a range of how-to-guides available containing essential medical aid information, like: 
  Effortlessly getting hospital authorisations Finding out more about our Managed Care programmes Registering your chronic medicine Accessing our Maternity Programme Getting more benefits with the Benefit Booster Going for a free wellness screening And much more  
You can download these helpful guides on the Member Information Hub on our website at https://bonitas.co.za/member-information or on the Bonitas Business Hub.

Thank you for your understanding and continued support.  
Kind regards
Bonitas Medical Fund

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